Legal · KuyTrade
Risk & policies
Risk warning
- Investing in any financial market, including shares, funds, digital assets (crypto), Forex, gold and commodities, futures and contracts for difference (CFDs), involves risk. The value of investments can go down as well as up, and you may get back less than you invested.
- Leveraged products such as CFDs on gold, Forex, indices and shares magnify both profits and losses. You may lose all of your invested capital, and these products may not be suitable for all investors.
- Share and fund prices move with company results, the economy and market conditions. Investing abroad adds currency risk and the rules of that country.
- Digital assets are highly volatile, and prices can change sharply in a short time. In some countries there may be no regulator or investor protection scheme, and there are risks of technical failure, theft and lost wallets.
- You should not trade with money you cannot afford to lose. Please consider your investment objectives, financial situation and risk tolerance, and seek independent advice if necessary.
- Past performance is not a reliable indicator of future results. Future maximum drawdown may exceed the figures shown on this website.
- Automated trading systems depend on a VPS, an internet connection and the broker's servers, any of which may fail and cause orders not to be executed as expected.
- Grid recovery systems hold multiple positions at the same time when the price moves against them. Unrealised losses may be many times the monthly profit.
- KuyTrade is not a broker and does not hold or manage client funds. Trading services and trading accounts are provided by each broker under that broker's own terms and conditions.
- All information on this website is provided for general information only. It does not constitute investment advice or a solicitation to buy or sell any financial product.
Links to external websites
This website contains links to the websites of brokers and service providers that are KuyTrade's partners. Opening an account, using their services and the handling of your data on those websites are governed by each provider's own terms and policies.
Preview screens
Pages marked “Preview screen” use sample data we created to show what the system looks like. It isn't anyone's real trading result, and it isn't a bot's track record.
Privacy policy
Version 19/10/2026Effective from 19/10/2026
Who looks after your data
KuyTrade, which runs kuytrade.com, is the data controller under Thailand's Personal Data Protection Act B.E. 2562 (2019) for data collected through this website, the membership system and Trading Journal.
What we collect
- What you enter in the contact form: name, phone or LINE ID, topic and message
- Member account: your LINE or Google identity (user ID, name, verified email) and what you enter yourself, such as full name, email, phone, TradingView username and survey answers
- Trading accounts: your broker client number, MT5 login and the Equity reported by the EA, to approve and manage bot licences
- Course purchases: amount, date, payment method and Stripe reference (we never see or store card numbers), plus your learning progress
- Trading Journal (once it opens): your LINE profile (name, picture, user ID) when you sign in, closed trades from your MT5 account synced via KUY BOT Trade Manager, the details you add yourself, your daily mood log (Sentiment) and the settings of share links you create
- Site use: your cookie choice · anonymous usage stats such as pages opened and buttons clicked · data from the analytics and advertising tools in the cookie table (both only with your consent)
- Chat with KuyAI and our team: the messages you type, the name and contact you leave when you ask for an admin, your language, and your approximate country from your IP range (we don’t store the IP address)
- Kuytrade Social (members only): your community profile (name, @handle, profile picture, cover, bio, links, interests), posts, comments and community chat messages, which other signed-in members can see · reports you send
- Broker reviews: your stars, review text, how long you have used the broker, "helpful" votes and reports · Published reviews can be read by anyone, with your Kuytrade Social profile name (or "KuyTrade member" if you hide your name or have no profile) and a "Verified client" badge if you verified an account with that broker through KuyTrade · Your real name and account numbers are never shown
- Your mobile number when you sign in or verify with it (international format and when it was verified) · 2-step verification: your authenticator app secret (encrypted) and backup codes (stored as hashes)
- Overall visitor numbers: page opens and people online, counted by country from IP ranges in aggregate only — no IP addresses stored, no cookies, and nothing that identifies you
- Security logs: sign-ins and important actions, including IP address
- Proof of acknowledgement: the policy version you acknowledged and when (contact form, membership, course purchases and cookie choices)
How we use it, and on what legal basis
- Getting back to you when you leave your details · Steps you ask for before a contract
- Running your membership and managing bot, indicator, course and Trading Journal access · Performing our contract with you
- Answering your questions and helping you through KuyAI and team chat · Steps you ask us to take
- Taking payments, receipts and accounting · Legal obligation
- Security and fraud prevention · Legitimate interests
- Site analytics and ad measurement · Consent (withdraw any time in cookie settings)
- News and offers by email · Consent (turn off in My account)
We never sell your data, and we only share it with the providers below as far as needed to run the service.
Processors and transfers abroad
- Stripe: payments (United States and other countries)
- Google Cloud and Firebase: servers, database and page delivery (Singapore and a global network) · Google: Google accounts and the site data sheets
- LINE: sign-in and notifications
- Anthropic: processes chat messages so KuyAI can reply (Claude API · United States · when switched on)
- Firebase Authentication and reCAPTCHA (Google · United States and other countries): send the SMS code for your mobile number and check that you’re not a bot (when you use your mobile number)
- Only with your consent: Google Analytics and Google Ads (Google · United States) · Meta Pixel (Meta Platforms · United States) · Microsoft Clarity (Microsoft · United States)
- Cloudflare Turnstile: checks that form senders are not bots (when switched on)
Transfers abroad rely on each provider's standard contractual safeguards, under sections 28–29 of the Personal Data Protection Act.
How long we keep it
- Member data: while you are a member, until you ask us to delete it
- IP addresses in security logs, and read notifications: 12 months
- Payment history: at least 5 years under tax and accounting law (kept even if you delete your account)
- Proof of cookie consent and policy acknowledgement: 5 years
- Contact form details: up to 12 months from when you contacted us
- Chat messages, and the name and contact you left in chat: 12 months from the last message
- Used backup codes: 90 days · online-presence data: 1 day
- Community chat messages: 180 days, including messages you deleted or that were hidden (no longer shown to members; kept for the team to check rule breaches) · chat-room presence: 1 day
- Broker reviews: until you delete the review (any time) or your account
- Cookies and analytics/advertising tool data: as listed in the cookie table
Your rights
- Ask to access or get a copy of your data, correct it, delete it, restrict its use, or object to processing
- Withdraw consent any time (cookies: footer › Cookie settings · news: My account). This does not affect what happened before you withdrew.
- Ask our team for a copy or a transfer of your data (the site has no data export button)
- Trading Journal (once it opens): download your full trade history as CSV, turn off share links, and delete your account and all data (including Sentiment and share links) yourself
- Complain to the Personal Data Protection Committee office (PDPC) of Thailand
- We confirm your identity before acting, and reply within 30 days
Who can see Trading Journal data
Only you. Our team doesn't look at individual journals unless you ask us to help check something.
If you create a share link, anyone with it sees the stats you chose (accounts included, start date, amounts or %, the name shown and latest trades), but never your MT5 account number, notes, mistakes or mood log · Turn links off anytime; a link that is off cannot be opened again For trades permanently deleted from Trash (after 30 days) we keep only the position number, close time, profit/loss, balance and risk, so the same trade is not imported twice and share-link stats stay complete · Delete your Journal account to remove these too
Keeping data safe
All connections are encrypted (https) · Team members only see what their role needs · Admins use two-step verification · Important actions are logged for review
When we change this policy
The version above changes with each update, and we will ask you to acknowledge the new version the next time you visit, sign in or send a form.
Contact about your personal data
To ask about or exercise your data rights, contact LINE KuyTrade Service (@447hskva)
Chat on LINETerms of use
- Provider The kuytrade.com website ("KuyTrade") is provided by KuyTrade.
- Services Track records of automated trading systems, indicators, the Trading Journal tool, courses and membership · Links to brokers, VPS providers and the MQL5 Market are third-party services under those providers' own terms.
- Not investment advice Content, bot results and courses are for education, not advice to trade · Trading leveraged CFDs and gold is high risk and you may lose all your capital · Past results do not guarantee future results · You make and are responsible for your own trading decisions.
- Member accounts Sign in with LINE or Google · You look after your own account and must not use someone else's · We may suspend accounts that are misused, for example attempts to break into the system or to copy and publish course content.
- Bot and indicator licences As stated when approved (accounts opened through partner links · minimum capital · number of accounts) · Bots bought or rented on the MQL5 Market follow MQL5 terms.
- Courses Pay once and learn with no time limit for as long as the site offers the course · Access belongs to the buyer's account and may not be transferred or shared · Content, files and prompts are KuyTrade's copyright, for personal use only, not for resale or republishing.
- Prices and payment Prices are in Thai baht · Payment is through Stripe (card or PromptPay) · KuyTrade never sees or stores card numbers · Course access opens when Stripe confirms payment · Stripe emails your receipt.
- Promo codes Valid under the published conditions (course, period, uses per member) · Expiry follows server time (Thailand time) · No cash alternative.
- Changes to the service We may update content and systems and pause the service for maintenance · Changes to terms that affect buyers are announced on the site in advance.
- Liability We try to keep information accurate but cannot promise the systems will never fail · To the extent the law allows, we are not liable for trading losses or for failures of brokers, MT5, VPS or the internet.
- Governing law The laws of Thailand.
- Contact LINE KuyTrade Service (@447hskva)
Course refund policy
- You can ask for a refund within 7 days of payment if your progress on the lesson page is no more than 20% and you have not downloaded any course files
- Ask on the KuyTrade Service LINE with your @username · We refund the full amount paid (after discount) through Stripe to the original method · PromptPay: Stripe may ask for your bank account · Timing depends on your bank (usually 5–10 business days)
- Once refunded, course access closes straight away (automatically) · The same promo code cannot be used again
- A chargeback with your bank closes course access straight away
- If you paid twice or the amount was wrong, we will contact you and refund the extra
Privacy and cookie policy version 19/10/2026 · KuyTrade